Roofing Done Right — No Pressure, No Runaround
The story behind Cleveland’s straight-answer roofing company, from the guy who built it.
I didn't start Craft Roofing Services because I love roofs.
I started it because I was tired of watching homeowners get burned.
I’ve been in this industry long enough to see how it really works. I’ve sold roofs for restoration companies, inspected properties under insurance contracts, run repair businesses, managed production teams and sales departments, and opened offices for multi-million dollar operations across Ohio.
I’ve seen the playbook: storm chasers filing claims homeowners don’t need, dragging out the process to maximize every dollar, then vanishing when things get complicated or a claim gets denied.
Homeowners get stuck dealing with the mess — fighting insurance companies, paying for work that didn’t solve the real problem, or left with issues that never get fixed.
I'm from Cleveland. I know what people here need.
Straight answers, fair pricing, and someone who actually shows up when there’s a problem. So I built Craft Roofing Services around that.
It’s me and a network of skilled tradespeople, reliable suppliers, and tech partners who help me run a business that actually works for homeowners. No bloated sales teams. No pressure tactics. No runaround.
Here’s the deal: Sometimes you don’t need a new roof. Sometimes a repair makes more sense than filing a claim. Sometimes you just need someone to explain what’s actually going on.
I’ll tell you what I see, give you your options, and let you decide. If you hire us, we’ll do the work right and be around afterward if something comes up.
Got questions about your roof?
If you need someone who’ll shoot straight with you — give me a call.
What working with us actually looks like
No fine print, no fluff — just the way we do business on every Northeast Ohio roof.
Straight Answers
We tell you what your roof actually needs — even when the answer is "nothing yet." If a repair beats a replacement, that's what we'll recommend.
Local & Accountable
We're from Cleveland and we're not going anywhere. When the job is done, we're still here — same number, same people, if anything comes up.
Insurance Claim Honesty
Free answers to any claim question, zero obligation. We document real damage properly — and we never push a claim your roof doesn't need.
Transparent Pricing
No hidden fees or vague estimates. You get straightforward pricing and options, so you decide what's best for your home and budget.
Vetted Tradespeople
A trusted network of skilled pros — no bloated sales teams padding the price, just the right people doing the right work.
We Actually Show Up
On time for the estimate, on schedule for the job, and reachable afterward. Around here that shouldn't be rare — but it is.
What your neighbors say about Matt
Real reviews from real Northeast Ohio homeowners.
“Matt was knowledgeable, honest, responsive, and took the time to explain the process without any pressure. Finding a contractor you can truly trust is difficult these days, but Matt absolutely delivered.”
“Matt the owner is super dependable and does excellent work. My home is now beautiful with a new roof, new gutters and a new skylight. Do not hesitate or look any further for a superb company.”
“He scheduled the work and did the work when he said he would, and communicated with us all along the way. Two weeks post with plenty of inclement weather — our roof is as promised!”
⭐ 5-star rated — read more reviews on Google
Straight Answers From the Blog
Plain-English advice for Northeast Ohio homeowners — no jargon, no sales pitch.
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